Retail Management Software for Fashion Retailers
Find out why 20,000 Stores in 70 countries with over 50,000 POS installed rely on Yourcegid Retail to drive their business growth.
Yourcegid RetailCBR is a fully comprehensive retail management solution designed to improve the productivity, performance and profitability of fashion and specialty retailers. Yourcegid provides services in a variety of sectors, including apparel, footwear, jewelry, accessories, beauty and cosmetics, gifts and homeware. Customers range from single store users to retailers with multiple stores.
With thousands of stores and over 50,000 PoS systems installed, retailers in more than 65 countries rely on Yourcegid’s retailCBR to drive their business.
Key differentiators
- Best-in-class, incorporating best practices and providing a wealth of functional features gained through 25 years experience in retail
- Innovative, by streamlining and automating processes and anticipating changes in the business and the technology market
- Operational, fits easily into the existing IT infrastructure without jeopardizing the current situation
- Open, as it integrates to Yourcegid solutions and other third party software packages
- Multichannel, suitable for all store formats: stores, franchises, concessions across various channels: stores, mail order, e-commerce etc.
- International, supporting more than 1,000 retailers and 20,000 stores across the globe. Solutions are available in more than 25 languages and are used in more than 70 countries
- Industry specific, covering all the needs of the retail demand and supply chain within multichannel environments"
- Solution designed specifically for the fashion and specialty retail sector
- A fully comprehensive retail management solution (Merchandising, Inventory Management, EPOS, CRM & integrated Reporting)
- Real-time reporting for advanced performance monitoring
- A scalable solution from single store users to retailers with multiple stores
- Solutions available using web-based technology and Software as a Service deployment models (SaaS)
- Local implementation, consulting and customer support services
- Prestigious clients such as Longchamp, Anne Fontaine, Catherine Malandrino, Devanlay-Lacoste, Calvin Klein Jeans, Façonnable, Quiksilver, Billabong, Asics, Lolë, Arche, Christian Louboutin, Gant, L'Oréal, Beauty Success, Estée Lauder, Swatch Group, De Beers Jewelry, Myla, Darjeeling and Banana Moon among many others.
Reliable end-to-end point-of-sale management:
Yourcegid RetailCBR offers specialty retailers cutting-edge services based on the Microsoft Business Framework platform,.Net. Designed to complement Cegid Back Office, Cegid Front Office is the result of 20 years’ experience with specialty retail professionals and enables end-to-end point-of-sale management: payment and customer management, entry of replenishment orders, inter-store transfers and customer orders, delivery notice validation and barcode label printing, stock queries and inventory management.
Yourcegid RetailCBR offers a modular-based system featuring:
- Point-of-sale and Mobility
- Merchandise Management and transfers
- Ordering and receiving goods
- Inventory optimization and replenishment
- Customer relationship management and loyalty
- In-store Human Resources
- Multi-channel retailing (EPOS, Mail-order, e-commerce)
- Business Intelligence and Reporting
- Web Access Technology
Yourcegid Retail solutions can be implemented individually or as a complete enterprise-wide application, according to your needs and requirements.
This dynamic company is constantly developing new innovations in Retail Technology. Projects in development include RFID, Mobile POS, sensorial marketing, biometric security and customer profiling. Cegid was one of the first retail software providers to offer real time, web based, and Software as a Service (SaaS) applications. Customers have a choice of installing their software either in the tradition manner of a client/server or using secure web access.
Front Office Key Features
Client/server and Web access options
Exchanges between head office and points-of-sale are simplified - “classic” or “real-time”, you choose the best type of communication to meet your needs.
- Classic - yet highly configurable data exchange enables users to choose the data to be sent from head office to the stores and vice versa.
- Real Time - no more back-and-forth exchanges, but real-time operation with Cegid Web Access. In the event of a power cut or server failure, the point-of-sale switches to stand-alone mode, thus ensuring the minimum functions such as receipt of payment.
Highly Customizable
The Front Office application is highly customizable and is easily configured to provide you with user-friendly navigation:
- Every function has security options, including the ability to limit access.
- Staff can be guided through required or voluntary fields and work-flows so as to comply with business processes.
- Document designer allows for every printout to be customized to your needs.
- Supports multi-language, multi-currency and country-specific fiscal rules.
- Supports a training mode for staff training.
- Full audit of staff operations such as voids, cancellations and no sales.
Management and Analysis
- Full inventory management with stock query by locations
- Replenishment orders
- Delivery notice validation
- Bar-code label printing
- Inter-store transfers
- Graphical and visual statistics on sales, stock performance and customers
Point-of-Sale
- Handles sales, returns and exchanges
- Support for bar-codes and RFID
- Multiple tender types with support of multi-currency
- Option to suspend a receipt
- End of day reconciliation with options of a blind or visible cash up
- Management of special events
- Automatic cross-selling suggestion and item replacement
Customer Relationship Management
- Specify whether a customer record is shared across the company or limited to a store or grouping of stores
- Quick search and look-up including phonetic search
- Flag a specific customer record for a automatic message display on the next sale for that customer
- Flag your customers as a private individual or a corporation
- Customer-specific price points
- Full sales history with drill down capability
- Integrated customer loyalty management based on points and discounts
HR In Store Optimization / Store staff management
This module is used to enter for each store, each day and each salesperson the forecasted schedule. This schedule is visible at headquarters in function of access rights configuration.
With the theoretical schedule thus fixed, a staff checking function is used to register the real attendance times of the staff. This allows management to compare the forecasted schedule and the real schedule, and to generate alerts in case of anomalies.
The connection with an entry counter system exists in the Cegid Business line, which enables the calculation of a sales transformation rate. The joint use of such a system and schedule management permits the implementation of checks, with the objective to create a system to facilitate the diagnostic of stores’ underperformances.
Back Office Key Features
The Cegid Business Retail Back Office application caters to retail outlets, concessions, affiliated agents, franchising and multi-brand retailers.
Customization
- Supports multi-language capability defined at the specific user level
- Highly configurable database for products, customers, vendors, suppliers and stores
- The report generator allows all document print-outs and reports to be customized to your needs
- Alerts and Indicators
Inventory management
- Wizards for data entry and price management
- Define your products by up to 8 different classification levels and 5 customizable item dimensions
- Inter-store transfers with in-transit management
- Full price and promotional management
- Physical inventory using hand held scanners
Purchasing and replenishment
- Generate statistics and decision cubes to assist with purchasing decisions
- Automatic replenishment proposals based on various algorithms (achieved sales, min/max, ideal stock, key or distribution weighting and life-cycle curve)
- Management of orders, stock receiving and returns to vendors
- Invoice matching and credit note generation
- Mobile purchasing option for buying trips
Reporting and Analysis
- Full analytic and customizable reports within the application
- Drill down capability within each report
- Datacubes can be generated against KPI's
- One-click export to third party applications (excel, PDF, HTML, etc)
